Remember the talkative lady I mentioned a few posts ago? The one whose presence at my place of work I was downright dreading? Well, it has been almost two weeks, and she has yet to show. (If you hear incessant, frenzied knocking in the distance, it’s just me rapping on every piece of wood in my apartment in hopes that I haven’t just jinxed myself.) It’s a definite possibility that she came in on one of my days off, or even found another store that had lower prices or catered better to her needs, but chances are she’s still out there.
And it’s making me better at my job.
When the idea that my fear of her coming in to the store was making me more knowledgeable about the store’s products and services, I was reminded of The Princess Bride. As Westley and Buttercup are trudging through the Fire Swamp, he tells her about his experience working on a ship with the Dread Pirate Roberts. He mentions that every evening, Roberts would say to Westley that he would most likely kill him in the morning, but each day he found himself alive, so he would try to learn any fighting techniques anyone would teach him to try to defend against Roberts if he ever made good on his threats. Roberts never tried to kill Westley, but after three years of preparing for the worst, Westley was ready to take on anyone.
Yes, this has been a long-winded explanation of a simple concept, but I feel the illustration is necessary. Because I don’t want to be caught off guard when that lady finally comes in, I’ve been gathering all the information I can to prepare myself. Even if she never shows up, I’m now in better shape to do my job than ever.